Frequently asked questions

For online orders, we use Mollie as payment gateway, and offer credit card, Ideal | Wero and Bancontact methods. You can also make a direct bank transfer to our account.

For orders in the art space, you can pay by all debit and credit cards or with your mobile banking app.

We ship orders (at least) every Friday. The shipping costs depend on the amount of items and destination. We offer free shipping in Belgium for orders above €50,-, and to The Netherlands for orders above €65,-.

You can also pick up your order at Tique, Korte Vlierstraat 5, 2000 Antwerp. Choose Pickup at checkout, and we will prepare your order for pickup.

If your package is damaged or lost, please report it to the carrier.

If you want to return an order, please do this within 14 days from receiving the order, the buyer is responsible for the return shipping costs. Returned books must be in perfect condition. Tique reserves the right to refuse reimbursement of the books if this shouldn’t be the case.

If packages are not collected and send back to us, we can ship it again, but have to charge new shipping costs plus the costs for the return.

If you have a question, please send us an e-mail, we will do our best to respond asap.

If it fits within our topics, maybe! Please send us an e-mail, with details about the publication.